FAQ

What are the earrings made of?

Our earrings are made of acrylic which is a lightweight thermoplastic material (PMMA). Acrylic is strong and versatile, and it can also be recycled all the way back to its raw monomer.  

The earring posts are made of stainless steel or are gold plated which makes them suitable for sensitive ears. We also use 'comfort backs' so you can comfortably wear your earrings all day. If you do get irritation from using Ninka Pop earrings, please stop wearing them immediately.

How do I care for my earrings?

Dos:

  • Do wear the earrings, tell your friends about them, and post on Instagram and tag us @ninkapop_  :)
  • Store in a cool, dry place
  • Treat them with kindness, as they are a handmade item that needs care

Don’ts:

  • Don’t bend, chew, flex, twist, pull, or press your earrings too hard
  • Don’t expose to water: don’t wear while swimming, showering, diving, or dancing in the rain
  • Don’t expose to fire: don’t burn or smoke the earrings
  • Don’t give them to children or pets - they are bright but they are not a toy
  • If cleaning is needed, wipe gently with a damp cloth
  • Don’t just keep the earrings in the drawer all the time, wear them and show them off!

Measurements & Colors

The size and color of Ninka Pop earrings will vary per style. 

Products are photographed on earring stands so you can get an idea of the size. For size reference, the small stand (for studs) is 7cm, and the tall stand 11cm. I will also try to add size measurements to each pair, so make sure you read the description.

As far as colors, I try my best to take photos that truly represent the color in real life (although we believe, some screens don’t truly convey the beauty of it). Make sure you turn up the brightness and turn off the night mode when browsing ninkapop.com.

Do you accept returns?

We don't accept returns for hygiene reasons, so please make sure to check the description before you buy.

In case of a defect please reach out to hello@ninkapop.com, provide your order number, and describe your issue.  

How long does it take to process orders?

Orders will be shipped as soon as possible, but please allow 10-15 business days for order processing since some pairs are made to order. Processing time is the time before the order gets shipped.