Shipping policy

CORONAVIRUS UPDATE

Due to the current situation, there have been delays in shipping, so please allow for extra time. Specially to the USA, priority orders are taking about 4-5 weeks time. 

Orders to Europe & UK can be sent via standard shipping. If you choose standard shipping, your order can't be tracked. So please be aware of this when purchasing. We are not responsible for lost orders via standard shipping. 

All other international orders can only be sent as priority, based on the rules by the Swiss Post, and to make sure your order can be tracked. 

Thank you for your understanding. We hope you and your family are staying safe. 

General

  • You will get an email confirmation once your order is placed, and another email once it’s shipped
  • Please allow 5-7 business days for order processing
  • Please double check your delivery address to ensure that your packages arrive safely

Domestic shipping

  • Earring orders: FREE standard shipping via Swiss Post
  • Purse orders: 9
  • Takes about 1-3 business days for locations in Switzerland.

International shipping

The customer is responsible for paying any customs/import taxes for their package. 

Standard (not tracked)
  • We are not responsible for lost goods if you choose standard shipping.
  • Earrings:
    • EU / UK - 6 (10-15 working days)
    • Rest of the world: Not available for now. 
  • Purses:
    • EU / UK - 9 (10-15 working days)
    • Rest of the word: Not available. 

Priority (tracked)

  • Earrings:
    • FREE for orders over 120
    • EU / UK: 12 (4-10 working days)
    • Rest of the world: 18 (~4-6 weeks)
  • Purses:
    • FREE for orders over 120
    • EU / UK: 26 (4-10 working days)
    • Rest of the world: 26 (~4-6 weeks)